@import url('https://fonts.googleapis.com/css2?family=Barlow+Condensed:wght@400;600;700;800&family=Barlow:wght@300;400;500;600&display=swap');

/* ── Variables ────────────────────────────────────── */
:root {
  --bg:          #0d0e10;
  --surface:     #15171a;
  --surface2:    #1d2025;
  --surface3:    #23272e;
  --border:      #2a2d33;
  --border2:     #353a42;
  --accent:      #f59e0b;
  --accent-dim:  rgba(245,158,11,0.12);
  --accent2:     #0ea5e9;
  --accent2-dim: rgba(14,165,233,0.12);
  --purple:      #8b5cf6;
  --purple-dim:  rgba(139,92,246,0.12);
  --text:        #e8eaed;
  --text2:       #9ca3af;
  --muted:       #6b7280;
  --danger:      #ef4444;
  --danger-dim:  rgba(239,68,68,0.12);
  --success:     #22c55e;
  --success-dim: rgba(34,197,94,0.12);
  --warning:     #f97316;
  --warning-dim: rgba(249,115,22,0.12);
  --sidebar-w:   228px;
}

/* ── Reset ────────────────────────────────────────── */
*, *::before, *::after { margin: 0; padding: 0; box-sizing: border-box; }
body { background: var(--bg); font-family: 'Barlow', sans-serif; color: var(--text); font-size: 14px; line-height: 1.5; }
a { text-decoration: none; }
button { font-family: inherit; }
select option { background: var(--surface2); }

/* ── Layout ───────────────────────────────────────── */
#app { display: flex; height: 100vh; overflow: hidden; }

.main-content { flex: 1; overflow-y: auto; background: var(--bg); }
.view { min-height: 100vh; }

/* ── Sidebar ──────────────────────────────────────── */
.sidebar {
  width: var(--sidebar-w);
  background: var(--surface);
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  flex-shrink: 0;
  user-select: none;
}

.sidebar-logo {
  display: flex; align-items: center; gap: 10px;
  padding: 20px 18px;
  border-bottom: 1px solid var(--border);
}
.logo-icon {
  width: 32px; height: 32px;
  background: var(--accent);
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
}
.logo-text {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 18px; font-weight: 800;
  letter-spacing: 2px; text-transform: uppercase;
}

.sidebar-nav { flex: 1; padding: 10px 0; overflow-y: auto; }

.nav-item {
  display: flex; align-items: center; gap: 10px;
  padding: 10px 18px;
  color: var(--text2);
  font-size: 13px; font-weight: 500;
  cursor: pointer;
  transition: all 0.15s;
  border-left: 3px solid transparent;
}
.nav-item svg { width: 16px; height: 16px; flex-shrink: 0; }
.nav-item:hover { color: var(--text); background: var(--surface2); }
.nav-item.active { color: var(--accent); border-left-color: var(--accent); background: var(--accent-dim); }

.sidebar-user {
  display: flex; align-items: center; gap: 10px;
  padding: 14px 16px;
  border-top: 1px solid var(--border);
  cursor: pointer;
  transition: background 0.15s;
}
.sidebar-user:hover { background: var(--surface2); }

.user-avatar {
  width: 32px; height: 32px;
  background: var(--accent); color: #000;
  display: flex; align-items: center; justify-content: center;
  font-family: 'Barlow Condensed', sans-serif;
  font-weight: 800; font-size: 14px;
  flex-shrink: 0;
}
.user-info { flex: 1; min-width: 0; }
.user-name  { font-size: 12px; font-weight: 600; color: var(--text); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.user-role  { font-size: 11px; color: var(--muted); text-transform: uppercase; letter-spacing: 0.5px; }

.logout-btn {
  background: none; border: none; color: var(--muted);
  cursor: pointer; padding: 4px;
  display: flex; align-items: center;
  transition: color 0.15s;
}
.logout-btn:hover { color: var(--danger); }

/* ── Page Header ──────────────────────────────────── */
.page-header {
  display: flex; align-items: center; justify-content: space-between;
  padding: 22px 28px 18px;
  border-bottom: 1px solid var(--border);
  position: sticky; top: 0; background: var(--bg); z-index: 10;
}
.page-title {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 26px; font-weight: 700;
  letter-spacing: 1px; text-transform: uppercase;
}
.page-subtitle { font-size: 12px; color: var(--muted); margin-top: 1px; }
.header-actions { display: flex; gap: 8px; align-items: center; }

/* ── Buttons ──────────────────────────────────────── */
.btn {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 7px 14px;
  font-family: 'Barlow', sans-serif;
  font-size: 13px; font-weight: 600;
  cursor: pointer;
  border: 1px solid var(--border);
  background: var(--surface2); color: var(--text);
  transition: all 0.15s; white-space: nowrap;
  line-height: 1;
}
.btn svg { width: 14px; height: 14px; flex-shrink: 0; }
.btn:hover { border-color: var(--border2); background: var(--surface3); }
.btn:active { transform: scale(0.98); }
.btn:disabled { opacity: 0.45; cursor: not-allowed; transform: none; }
.btn-primary { background: var(--accent); color: #000; border-color: var(--accent); }
.btn-primary:hover { background: #fbbf24; border-color: #fbbf24; }
.btn-danger  { background: var(--danger-dim); color: var(--danger); border-color: var(--danger); }
.btn-danger:hover { background: var(--danger); color: #fff; }
.btn-sm  { padding: 4px 10px; font-size: 12px; }
.btn-icon { padding: 5px 7px; }

/* ── Stats Grid ───────────────────────────────────── */
.stats-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(155px, 1fr));
  gap: 14px;
  padding: 22px 28px 8px;
}
.stat-card {
  background: var(--surface);
  border: 1px solid var(--border);
  padding: 18px 18px 14px;
  position: relative; overflow: hidden;
}
.stat-card::before {
  content: ''; position: absolute;
  top: 0; left: 0; right: 0; height: 3px;
}
.stat-card.accent::before  { background: var(--accent); }
.stat-card.blue::before    { background: var(--accent2); }
.stat-card.success::before { background: var(--success); }
.stat-card.danger::before  { background: var(--danger); }
.stat-card.warning::before { background: var(--warning); }

.stat-label {
  font-size: 10px; font-weight: 700;
  letter-spacing: 1.2px; text-transform: uppercase; color: var(--muted);
  margin-bottom: 6px;
}
.stat-value {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 44px; font-weight: 700; line-height: 1;
}
.stat-sub { font-size: 11px; color: var(--muted); margin-top: 6px; }
.stat-card.accent .stat-value  { color: var(--accent); }
.stat-card.blue .stat-value    { color: var(--accent2); }
.stat-card.success .stat-value { color: var(--success); }
.stat-card.danger .stat-value  { color: var(--danger); }
.stat-card.warning .stat-value { color: var(--warning); }

/* ── Section Header ───────────────────────────────── */
.section-header {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 12px;
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 14px; font-weight: 700;
  letter-spacing: 1px; text-transform: uppercase; color: var(--text2);
}

/* ── Activity Feed (dashboard) ────────────────────── */
.activity-feed {
  background: var(--surface);
  border: 1px solid var(--border);
  max-height: 300px;
  overflow-y: auto;
}
.activity-item {
  display: flex; gap: 10px; align-items: flex-start;
  padding: 10px 14px;
  border-bottom: 1px solid var(--border);
}
.activity-item:last-child { border-bottom: none; }
.activity-avatar {
  width: 26px; height: 26px; flex-shrink: 0;
  background: var(--surface3);
  display: flex; align-items: center; justify-content: center;
  font-size: 10px; font-weight: 700; color: var(--text2);
}
.activity-content { font-size: 12px; line-height: 1.5; }
.activity-user   { font-weight: 600; color: var(--accent); }
.activity-action { color: var(--text2); }
.activity-detail { color: var(--muted); font-style: italic; }
.activity-time   { font-size: 11px; color: var(--muted); margin-top: 1px; }
.empty-feed { padding: 24px; text-align: center; color: var(--muted); font-size: 12px; }

/* ── Type Breakdown ───────────────────────────────── */
.type-breakdown {
  background: var(--surface);
  border: 1px solid var(--border);
  padding: 14px;
}
.type-row { display: flex; align-items: center; gap: 10px; margin-bottom: 10px; }
.type-row:last-child { margin-bottom: 0; }
.type-label { width: 80px; flex-shrink: 0; }
.type-bar-wrap {
  flex: 1; height: 6px; background: var(--surface2);
  border: 1px solid var(--border);
}
.type-bar { height: 100%; min-width: 2px; transition: width 0.5s ease; }
.type-bar-blue   { background: var(--accent2); }
.type-bar-accent { background: var(--accent); }
.type-bar-purple { background: var(--purple); }
.type-count { font-family: 'Barlow Condensed', sans-serif; font-size: 16px; font-weight: 700; color: var(--text2); min-width: 24px; text-align: right; }

/* ── Filters Bar ──────────────────────────────────── */
.filters-bar {
  display: flex; gap: 8px; padding: 14px 28px;
  flex-wrap: wrap; align-items: center;
  border-bottom: 1px solid var(--border);
}
.filter-select, .search-input {
  background: var(--surface2);
  border: 1px solid var(--border);
  color: var(--text);
  padding: 7px 10px;
  font-family: 'Barlow', sans-serif; font-size: 13px;
  outline: none; transition: border-color 0.15s;
}
.filter-select:focus, .search-input:focus { border-color: var(--accent); }
.search-input { flex: 1; min-width: 180px; }
.search-input::placeholder { color: var(--muted); }

/* ── Table ────────────────────────────────────────── */
.table-wrap { padding: 0 28px 28px; }

table { width: 100%; border-collapse: collapse; margin-top: 12px; }
thead th {
  text-align: left; padding: 8px 12px;
  font-size: 11px; font-weight: 700;
  letter-spacing: 1px; text-transform: uppercase; color: var(--muted);
  border-bottom: 1px solid var(--border);
  white-space: nowrap; background: var(--surface);
}
tbody tr {
  border-bottom: 1px solid var(--border);
  transition: background 0.1s; cursor: pointer;
}
tbody tr:hover { background: var(--surface); }
tbody tr.row-overdue { background: rgba(239,68,68,0.04); }
tbody tr.row-overdue:hover { background: rgba(239,68,68,0.08); }
td { padding: 10px 12px; font-size: 13px; vertical-align: middle; }
.td-title  { max-width: 240px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-weight: 500; }
.td-muted  { color: var(--text2); }
.td-dim    { color: var(--muted); }
.td-overdue { color: var(--danger) !important; }
.text-danger { color: var(--danger); }
.ticket-num {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 13px; font-weight: 700;
  color: var(--muted); letter-spacing: 0.5px;
}

/* ── Badges ───────────────────────────────────────── */
.badge {
  display: inline-flex; align-items: center; gap: 3px;
  padding: 2px 7px;
  font-size: 11px; font-weight: 700;
  letter-spacing: 0.4px; text-transform: uppercase;
  white-space: nowrap;
}
.badge-CAL     { background: var(--accent2-dim); color: #38bdf8; border: 1px solid rgba(14,165,233,0.25); }
.badge-WOR     { background: var(--accent-dim);  color: #fbbf24; border: 1px solid rgba(245,158,11,0.25); }
.badge-SS      { background: var(--purple-dim);  color: #c084fc; border: 1px solid rgba(139,92,246,0.25); }
.badge-pending    { background: var(--surface2); color: var(--muted);   border: 1px solid var(--border); }
.badge-assigned   { background: var(--accent2-dim); color: var(--accent2); border: 1px solid rgba(14,165,233,0.25); }
.badge-in_progress { background: var(--warning-dim); color: var(--warning); border: 1px solid rgba(249,115,22,0.25); }
.badge-completed  { background: var(--success-dim); color: var(--success); border: 1px solid rgba(34,197,94,0.25); }
.badge-overdue    { background: var(--danger-dim);  color: var(--danger);  border: 1px solid rgba(239,68,68,0.25); }

.badge-priority-low    { background: var(--surface2); color: var(--muted); border: 1px solid var(--border); }
.badge-priority-normal { background: var(--surface2); color: var(--text2); border: 1px solid var(--border); }
.badge-priority-high   { background: var(--warning-dim); color: var(--warning); border: 1px solid rgba(249,115,22,0.3); }
.badge-priority-urgent { background: var(--danger-dim);  color: var(--danger);  border: 1px solid rgba(239,68,68,0.3); animation: pulse-urgent 2s infinite; }

@keyframes pulse-urgent {
  0%, 100% { border-color: rgba(239,68,68,0.3); }
  50% { border-color: rgba(239,68,68,0.8); }
}

/* ── Modal ────────────────────────────────────────── */
.modal-overlay {
  position: fixed; inset: 0;
  background: rgba(0,0,0,0.72);
  display: flex; align-items: center; justify-content: center;
  z-index: 1000; padding: 20px;
  backdrop-filter: blur(3px);
}
.modal-box {
  background: var(--surface);
  border: 1px solid var(--border);
  width: 100%; max-width: 680px;
  max-height: 90vh; overflow-y: auto;
  animation: modalIn 0.18s ease;
}
.modal-box.modal-lg { max-width: 960px; }

@keyframes modalIn {
  from { opacity: 0; transform: scale(0.96) translateY(8px); }
  to   { opacity: 1; transform: scale(1)    translateY(0); }
}
.modal-header {
  display: flex; align-items: center; justify-content: space-between;
  padding: 18px 22px;
  border-bottom: 1px solid var(--border);
  position: sticky; top: 0; background: var(--surface); z-index: 1;
}
.modal-header h3 {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 18px; font-weight: 700;
  letter-spacing: 0.3px;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
  max-width: calc(100% - 40px);
}
.modal-close {
  background: none; border: none; color: var(--muted);
  font-size: 22px; cursor: pointer; padding: 2px 8px;
  transition: color 0.15s; line-height: 1; flex-shrink: 0;
}
.modal-close:hover { color: var(--text); }
.modal-body { padding: 22px; }

/* ── Tabs ─────────────────────────────────────────── */
.tab-bar {
  display: flex; gap: 0;
  border-bottom: 1px solid var(--border);
  margin-bottom: 20px;
}
.tab-btn {
  background: none; border: none; border-bottom: 2px solid transparent;
  color: var(--muted); padding: 10px 16px;
  font-size: 13px; font-weight: 600; cursor: pointer;
  margin-bottom: -1px;
  transition: all 0.15s;
  display: flex; align-items: center; gap: 6px;
}
.tab-btn:hover { color: var(--text2); }
.tab-btn.active { color: var(--accent); border-bottom-color: var(--accent); }
.tab-count {
  background: var(--surface2); color: var(--muted);
  font-size: 10px; font-weight: 700;
  padding: 1px 5px; min-width: 18px; text-align: center;
}
.tab-btn.active .tab-count { background: var(--accent-dim); color: var(--accent); }

/* ── Forms ────────────────────────────────────────── */
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; margin-bottom: 14px; }
.form-row.single { grid-template-columns: 1fr; }
.form-row.triple { grid-template-columns: 1fr 1fr 1fr; }
.form-group { display: flex; flex-direction: column; gap: 5px; }

.form-label {
  font-size: 10px; font-weight: 700;
  letter-spacing: 1.2px; text-transform: uppercase; color: var(--muted);
}
.form-input, .form-select, .form-textarea {
  background: var(--surface2);
  border: 1px solid var(--border);
  color: var(--text);
  padding: 8px 11px;
  font-family: 'Barlow', sans-serif; font-size: 13px;
  outline: none; transition: border-color 0.15s; width: 100%;
}
.form-input:focus, .form-select:focus, .form-textarea:focus { border-color: var(--accent); }
.form-textarea { resize: vertical; min-height: 80px; }
.form-input::placeholder, .form-textarea::placeholder { color: var(--muted); }
.form-actions {
  display: flex; gap: 8px; justify-content: flex-end;
  margin-top: 18px; padding-top: 18px;
  border-top: 1px solid var(--border);
}

/* ── Detail sections ──────────────────────────────── */
.detail-section { margin-bottom: 22px; }
.detail-section:last-child { margin-bottom: 0; }
.section-title {
  font-size: 10px; font-weight: 700;
  letter-spacing: 1.5px; text-transform: uppercase; color: var(--muted);
  margin-bottom: 12px; padding-bottom: 7px;
  border-bottom: 1px solid var(--border);
}
.detail-meta-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.meta-item .meta-label { font-size: 10px; color: var(--muted); text-transform: uppercase; letter-spacing: 0.5px; margin-bottom: 2px; }
.meta-item .meta-value { font-size: 14px; color: var(--text); font-weight: 500; }

/* ── Overdue banner ───────────────────────────────── */
.overdue-banner {
  background: var(--danger-dim);
  border: 1px solid rgba(239,68,68,0.35);
  color: #fca5a5;
  padding: 10px 14px; font-size: 13px; font-weight: 500;
  display: flex; align-items: center; gap: 8px;
  margin-bottom: 18px;
}

/* ── Materials / Comments ─────────────────────────── */
.empty-list { padding: 20px; text-align: center; color: var(--muted); font-size: 13px; }

.comment-item {
  padding: 12px 14px;
  background: var(--surface2); border: 1px solid var(--border);
  margin-bottom: 8px;
}
.comment-item.comment-system { border-left: 3px solid var(--muted); opacity: 0.8; }
.comment-header {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 6px;
}
.comment-avatar {
  width: 24px; height: 24px;
  background: var(--surface3); color: var(--text2);
  display: flex; align-items: center; justify-content: center;
  font-size: 10px; font-weight: 700;
}
.comment-author { font-size: 12px; font-weight: 600; color: var(--accent); }
.comment-time   { font-size: 11px; color: var(--muted); }
.comment-content { font-size: 13px; color: var(--text2); line-height: 1.5; }

/* ── Activity log ─────────────────────────────────── */
.activity-log-list { max-height: 400px; overflow-y: auto; }
.activity-log-item {
  display: flex; gap: 12px; align-items: flex-start;
  padding: 10px 0; border-bottom: 1px solid var(--border);
}
.activity-log-item:last-child { border-bottom: none; }
.activity-log-content { font-size: 12px; line-height: 1.5; }

/* ── Upload zone ──────────────────────────────────── */
.upload-zone {
  border: 2px dashed var(--border); padding: 40px;
  text-align: center; cursor: pointer;
  background: var(--surface2); transition: all 0.2s;
}
.upload-zone:hover, .upload-zone.dragover { border-color: var(--accent); background: var(--accent-dim); }
.upload-zone-icon { color: var(--muted); margin-bottom: 12px; }
.upload-zone-text { font-size: 14px; color: var(--text2); }
.upload-zone-sub  { font-size: 12px; color: var(--muted); margin-top: 4px; }

/* ── Users ────────────────────────────────────────── */
.user-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(290px, 1fr));
  gap: 12px;
  margin-bottom: 24px;
}
.user-card {
  background: var(--surface); border: 1px solid var(--border);
  padding: 16px; display: flex; align-items: center; gap: 14px;
  transition: border-color 0.15s;
}
.user-card:hover { border-color: var(--border2); }
.user-card-avatar {
  width: 42px; height: 42px;
  background: var(--accent); color: #000;
  display: flex; align-items: center; justify-content: center;
  font-family: 'Barlow Condensed', sans-serif;
  font-weight: 800; font-size: 17px; flex-shrink: 0;
}
.user-card-info { flex: 1; min-width: 0; }
.user-card-name  { font-size: 14px; font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.user-card-email { font-size: 12px; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.user-card-phone { font-size: 12px; color: var(--text2); }

/* ── Calendar ─────────────────────────────────────── */
.calendar-wrap { padding: 20px 28px 28px; }
.calendar-header {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 14px;
}
.cal-nav { display: flex; align-items: center; gap: 10px; }
.cal-title {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 22px; font-weight: 700;
  letter-spacing: 1px; text-transform: uppercase;
  min-width: 220px; text-align: center;
}
.cal-btn {
  background: var(--surface2); border: 1px solid var(--border);
  color: var(--text); width: 30px; height: 30px;
  display: flex; align-items: center; justify-content: center;
  cursor: pointer; font-size: 18px; line-height: 1;
  transition: all 0.15s;
}
.cal-btn:hover { border-color: var(--accent); color: var(--accent); }

.calendar-grid { border: 1px solid var(--border); overflow: hidden; }
.cal-day-header {
  display: grid; grid-template-columns: repeat(7, 1fr);
  border-bottom: 1px solid var(--border);
}
.cal-day-header > div {
  padding: 8px;
  text-align: center;
  font-size: 10px; font-weight: 700;
  letter-spacing: 1px; text-transform: uppercase; color: var(--muted);
  background: var(--surface);
}
.cal-body { display: grid; grid-template-columns: repeat(7, 1fr); }

.cal-cell {
  min-height: 108px;
  border-right: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
  padding: 5px;
  background: var(--bg); position: relative;
  transition: background 0.1s;
}
.cal-cell:nth-child(7n) { border-right: none; }
.cal-cell:hover { background: rgba(255,255,255,0.02); }
.cal-cell.other-month { opacity: 0.35; }
.cal-cell.today { background: rgba(245,158,11,0.04); }
.cal-cell.today .cal-date { color: var(--accent); font-weight: 700; }
.cal-cell.drag-over { background: var(--accent-dim) !important; outline: 2px dashed var(--accent); }

.cal-date-row { display: flex; align-items: center; justify-content: space-between; margin-bottom: 3px; }
.cal-date { font-size: 12px; font-weight: 500; color: var(--text2); }
.cal-day-count {
  font-size: 10px; font-weight: 700; color: var(--muted);
  background: var(--surface2); padding: 0 5px; min-width: 18px; text-align: center;
}

.cal-event {
  padding: 2px 5px; font-size: 11px; font-weight: 500;
  margin-bottom: 2px; cursor: pointer;
  display: flex; align-items: center; gap: 4px;
  border-left: 3px solid; border-top: none; border-right: none; border-bottom: none;
  transition: opacity 0.15s;
  overflow: hidden;
}
.cal-event:hover { opacity: 0.75; }
.cal-event[draggable="true"] { cursor: grab; }
.cal-event[draggable="true"]:active { cursor: grabbing; }
.cal-event-num  { font-size: 10px; opacity: 0.7; flex-shrink: 0; }
.cal-event-title { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.cal-event.type-CAL  { background: rgba(14,165,233,0.12);  color: #38bdf8; border-color: #38bdf8; }
.cal-event.type-WOR  { background: rgba(245,158,11,0.12);  color: #fbbf24; border-color: #fbbf24; }
.cal-event.type-SS   { background: rgba(139,92,246,0.12);  color: #c084fc; border-color: #c084fc; }
.cal-event.overdue   { background: rgba(239,68,68,0.12);   color: #fca5a5; border-color: #ef4444; }

.cal-more {
  font-size: 10px; color: var(--muted); padding: 1px 4px; cursor: pointer;
}
.cal-add-btn {
  font-size: 10px; color: var(--muted);
  padding: 2px 4px; cursor: pointer;
  opacity: 0; transition: opacity 0.15s;
}
.cal-cell:hover .cal-add-btn { opacity: 1; }
.cal-add-btn:hover { color: var(--accent); }

/* Calendar legend */
.cal-legend {
  display: flex; align-items: center; gap: 12px;
  font-size: 12px; color: var(--muted);
}
.legend-dot {
  display: inline-block; width: 10px; height: 10px;
  border-radius: 50%; margin-right: 4px;
}
.legend-dot.type-CAL { background: #38bdf8; }
.legend-dot.type-WOR { background: #fbbf24; }
.legend-dot.type-SS  { background: #c084fc; }
.legend-dot.overdue  { background: #ef4444; }

/* ── Toast ────────────────────────────────────────── */
.toast {
  position: fixed; bottom: 24px; right: 24px;
  background: var(--surface); border: 1px solid var(--border);
  color: var(--text); padding: 12px 18px; font-size: 13px;
  z-index: 9999; max-width: 340px;
  animation: toastIn 0.3s ease;
  border-left: 4px solid var(--success);
}
.toast.error   { border-left-color: var(--danger); }
.toast.warning { border-left-color: var(--warning); }

@keyframes toastIn {
  from { opacity: 0; transform: translateX(20px); }
  to   { opacity: 1; transform: translateX(0); }
}

/* ── Empty state ──────────────────────────────────── */
.empty-state {
  display: flex; flex-direction: column;
  align-items: center; justify-content: center;
  padding: 60px; color: var(--muted); text-align: center;
}
.empty-state svg { margin-bottom: 16px; opacity: 0.25; }
.empty-state h3 {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 20px; font-weight: 700; color: var(--text2);
  margin-bottom: 6px;
}
.empty-state p { font-size: 13px; }

/* ── Error banner ─────────────────────────────────── */
.error-banner {
  background: var(--danger-dim); border: 1px solid rgba(239,68,68,0.3);
  color: #fca5a5; padding: 12px 16px; font-size: 13px;
  display: flex; align-items: center; gap: 8px;
}

/* ── Loading shimmer ──────────────────────────────── */
.loading-shimmer {
  background: linear-gradient(90deg, var(--surface) 25%, var(--surface2) 50%, var(--surface) 75%);
  background-size: 200% 100%;
  animation: shimmer 1.5s infinite;
  border-radius: 2px;
}
@keyframes shimmer {
  0%   { background-position: 200% 0; }
  100% { background-position: -200% 0; }
}

/* ── Scrollbar ────────────────────────────────────── */
::-webkit-scrollbar { width: 5px; height: 5px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--border2); border-radius: 3px; }
::-webkit-scrollbar-thumb:hover { background: var(--muted); }

/* ── Responsive ───────────────────────────────────── */
@media (max-width: 900px) {
  .ticket-detail-grid { grid-template-columns: 1fr; }
  .form-row.triple { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 640px) {
  .sidebar { width: 56px; }
  .logo-text, .nav-item > span, .user-info { display: none; }
  .nav-item { justify-content: center; padding: 12px; border-left: none; border-bottom: 3px solid transparent; }
  .nav-item.active { border-bottom-color: var(--accent); }
  .form-row, .form-row.triple { grid-template-columns: 1fr; }
  .stats-grid { grid-template-columns: 1fr 1fr; }
  .page-header { padding: 14px 16px; }
  .table-wrap { padding: 0 12px 20px; }
  .filters-bar { padding: 10px 12px; }
}

/* ── Nav Badge ────────────────────────────────────── */
.nav-item { position: relative; }
.nav-badge {
  display: inline-flex; align-items: center; justify-content: center;
  background: var(--danger); color: #fff;
  font-size: 10px; font-weight: 800;
  min-width: 18px; height: 16px; padding: 0 4px;
  margin-left: auto;
  animation: pulse-urgent 2s infinite;
}

/* ── Keyboard Shortcut Hints ──────────────────────── */
.sidebar-shortcuts {
  padding: 10px 18px;
  border-top: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
}
.shortcut-row {
  display: flex; align-items: center; gap: 8px;
  font-size: 11px; color: var(--muted);
  padding: 3px 0;
}
kbd {
  display: inline-flex; align-items: center; justify-content: center;
  background: var(--surface3); border: 1px solid var(--border2);
  color: var(--text2);
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 11px; font-weight: 700;
  min-width: 20px; height: 18px; padding: 0 5px;
  letter-spacing: 0;
}

/* ── Workload Bars ────────────────────────────────── */
.workload-badge {
  font-size: 10px; font-weight: 700;
  padding: 1px 6px;
  background: var(--surface3);
  color: var(--text2);
  border: 1px solid var(--border);
}
.workload-badge.workload-overdue {
  background: var(--danger-dim);
  color: var(--danger);
  border-color: rgba(239,68,68,0.3);
}
.workload-bar-row {
  display: flex; height: 4px;
  margin-top: 6px; overflow: hidden;
  background: var(--surface2);
  border: 1px solid var(--border);
  gap: 1px;
}
.workload-seg { min-width: 4px; transition: flex 0.4s ease; }
.seg-progress { background: var(--warning); }
.seg-assigned { background: var(--accent2); }
.seg-overdue  { background: var(--danger); }

/* ── Reports View ─────────────────────────────────── */
.report-controls {
  display: flex; gap: 10px; padding: 16px 28px;
  border-bottom: 1px solid var(--border);
  align-items: center; flex-wrap: wrap;
}
.report-section {
  padding: 24px 28px;
}
.report-card {
  background: var(--surface);
  border: 1px solid var(--border);
  padding: 20px; margin-bottom: 16px;
}
.report-card-header {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 14px; padding-bottom: 12px;
  border-bottom: 1px solid var(--border);
}

/* ── Bulk Select ──────────────────────────────────── */
.bulk-bar {
  display: none;
  align-items: center; gap: 12px;
  padding: 10px 28px;
  background: var(--accent-dim);
  border-bottom: 1px solid rgba(245,158,11,0.3);
  font-size: 13px;
}
.bulk-bar.visible { display: flex; }
.bulk-count { font-weight: 700; color: var(--accent); }

input[type="checkbox"].row-check {
  width: 15px; height: 15px;
  accent-color: var(--accent);
  cursor: pointer;
}

/* ── Week Calendar ────────────────────────────────── */
.cal-view-toggle {
  display: flex; border: 1px solid var(--border); overflow: hidden;
}
.cal-view-btn {
  background: var(--surface2); border: none; color: var(--muted);
  padding: 5px 14px; font-size: 12px; font-weight: 600;
  cursor: pointer; transition: all 0.15s;
}
.cal-view-btn.active { background: var(--accent); color: #000; }

.week-grid {
  display: grid; grid-template-columns: 60px repeat(7, 1fr);
  border: 1px solid var(--border); overflow: hidden;
}
.week-time-col {
  border-right: 1px solid var(--border);
}
.week-time-slot {
  height: 50px;
  padding: 4px 6px;
  font-size: 10px; color: var(--muted);
  border-bottom: 1px solid var(--border);
  display: flex; align-items: flex-start;
}
.week-day-col {
  border-right: 1px solid var(--border);
  position: relative;
}
.week-day-col:last-child { border-right: none; }
.week-day-header {
  padding: 6px 8px; text-align: center;
  background: var(--surface);
  border-bottom: 1px solid var(--border);
  font-size: 11px; font-weight: 700;
  text-transform: uppercase; color: var(--muted);
}
.week-day-header.today { color: var(--accent); }
.week-all-day {
  padding: 4px 6px; min-height: 28px;
  border-bottom: 1px solid var(--border);
  background: var(--surface2);
}
.week-event {
  padding: 3px 6px; margin: 2px 3px;
  font-size: 11px; font-weight: 500;
  cursor: pointer; border-left: 3px solid;
  transition: opacity 0.15s;
  overflow: hidden;
}
.week-event:hover { opacity: 0.75; }
.week-event.type-CAL  { background: rgba(14,165,233,0.15);  color: #38bdf8; border-color: #38bdf8; }
.week-event.type-WOR  { background: rgba(245,158,11,0.15);  color: #fbbf24; border-color: #fbbf24; }
.week-event.type-SS   { background: rgba(139,92,246,0.15);  color: #c084fc; border-color: #c084fc; }
.week-event.overdue   { background: rgba(239,68,68,0.15);   color: #fca5a5; border-color: #ef4444; }

/* ── Print Styles ─────────────────────────────────── */
@media print {
  .sidebar, .page-header .header-actions, .modal-overlay,
  .btn, .filters-bar, #toast, .sidebar-shortcuts { display: none !important; }
  .main-content { overflow: visible; }
  body { background: #fff; color: #000; }
  .stat-card, .report-card { border: 1px solid #ccc; break-inside: avoid; }
}

/* ── Quick Action Buttons ─────────────────────────── */
.quick-actions {
  display: flex; gap: 6px; flex-wrap: wrap; margin-top: 8px;
}
.btn-start {
  background: var(--success-dim); color: var(--success);
  border-color: rgba(34,197,94,0.3);
}
.btn-start:hover { background: var(--success); color: #000; }
.btn-complete {
  background: var(--accent-dim); color: var(--accent);
  border-color: rgba(245,158,11,0.3);
}
.btn-complete:hover { background: var(--accent); color: #000; }